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userland

Usability, clarity, and coherence

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Whether you're starting from scratch or looking to improve your website or digital presence, I offer user-focused support to create or develop your digital presence.
From e-commerce, SEO, website design & development to CRMs, the goal is to create solutions that fit you or your organisation.

Services

Coordinating E-commerce & CRM technologies and implementation to support digital marketing strategy, customer retention and automation.

I take a cross-disciplinary approach to create seamless integrations of technical systems to enable the best possible platforms to support digital sales, CRM and marketing teams.

  • CRM and E-commerce platform integration
  • Payment gateway setup and management
  • Customer journey mapping and optimisation
  • Data analytics and reporting
  • Ongoing support and maintenance
Crafting clear, responsive websites that serve as the hub of your digital presence.
  • Custom website design tailored to your brand
  • Responsive layouts for optimal viewing on all devices
  • Integration with e-commerce platforms and payment gateways
  • Content management system (CMS) setup for easy updates
  • Search engine optimisation (SEO) best practices
Full or partial review of your current website or digital services to identify areas for improvement.
  • Website performance analysis
  • SEO and content review
  • User experience (UX) assessment
  • Technical infrastructure evaluation
  • Recommendations for enhancements
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About Me

I help organisations build more than just websites - I help them create systems that work.

With 20 years experience and a background in managing enterprise-level CRMs and e-commerce platforms, I understand how technology supports business at scale. Now, I focus on helping smaller organisations make smart, sustainable decisions about their digital tools.

My approach starts with understanding your people, processes, and goals. I combine technical knowledge with systems thinking to ensure that what we build together is functional, meaningful, and future-ready.

When I'm not building digital systems for businesses, I explore the intersection of technology and psychology through my independent research and creative projects.

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CONTACT

Get in Touch

Have a project in mind? Let's talk.

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  • Phone

    Mobile: (+44) 7786957041

  • Email

    Mail: hello@userland.co.uk

  • LinkedIn

    View Profile

Ready to Get Started?